{"id":1160,"date":"2022-01-07T11:41:45","date_gmt":"2022-01-07T11:41:45","guid":{"rendered":"https:\/\/el3.thembaydev.com\/maia\/?page_id=1160"},"modified":"2026-07-16T15:37:25","modified_gmt":"2026-07-16T15:37:25","slug":"home-2","status":"publish","type":"page","link":"https:\/\/www.p448.it\/helpdesk\/home-2\/","title":{"rendered":"Home 2"},"content":{"rendered":"\n\t\t\t<!-- START Slider 2 REVOLUTION SLIDER 6.5.25 --><p class=\"rs-p-wp-fix\"><\/p>\n\t\t\t<rs-module-wrap id=\"rev_slider_2_1_wrapper\" data-source=\"gallery\" style=\"visibility:hidden;background:transparent;padding:0;margin:0px auto;margin-top:0;margin-bottom:0;\">\n\t\t\t\t<rs-module id=\"rev_slider_2_1\" style=\"\" data-version=\"6.5.25\">\n\t\t\t\t\t<rs-slides>\n\t\t\t\t\t\t<rs-slide style=\"position: absolute;\" data-key=\"rs-4\" data-title=\"Slide\" data-thumb=\"\/\/www.p448.it\/helpdesk\/wp-content\/uploads\/2022\/08\/binary-code-scaled-50x100.jpg\" data-anim=\"adpr:true;e:slidingoverlay;ms:1500ms;\" data-in=\"o:1;y:-100%;\" data-out=\"a:false;\" data-p1=\"01 \" data-p2=\"\/03\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"\/\/www.p448.it\/helpdesk\/wp-content\/plugins\/revslider\/public\/assets\/assets\/dummy.png\" alt=\"\" title=\"Binary code\" width=\"2560\" height=\"1280\" class=\"rev-slidebg tp-rs-img rs-lazyload\" data-lazyload=\"\/\/www.p448.it\/helpdesk\/wp-content\/uploads\/2022\/08\/binary-code-scaled.jpg\" data-no-retina>\n<!--\n\t\t\t\t\t\t\t--><rs-layer\n\t\t\t\t\t\t\t\tid=\"slider-2-slide-4-layer-0\" \n\t\t\t\t\t\t\t\tdata-type=\"text\"\n\t\t\t\t\t\t\t\tdata-color=\"#000000\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"x:l,l,l,c;xo:20px,15px,0,0;y:m,m,t,t;\"\n\t\t\t\t\t\t\t\tdata-text=\"w:normal;s:78,78,40,20;l:78,78,48,24;fw:700,400,400,400;\"\n\t\t\t\t\t\t\t\tdata-dim=\"w:auto,auto,auto,456px;\"\n\t\t\t\t\t\t\t\tdata-frame_0=\"y:-61px;\"\n\t\t\t\t\t\t\t\tdata-frame_1=\"sp:1210;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;st:w;sR:7790;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:10;font-family:'Roboto Condensed';\"\n\t\t\t\t\t\t\t>P448<sup><span style=\"font-size:0.5em\"><i class=\"fa-registered\"><\/i><\/span><\/sup>  Helpdesk \n\t\t\t\t\t\t\t<\/rs-layer><!--\n\n\t\t\t\t\t\t\t--><rs-layer\n\t\t\t\t\t\t\t\tid=\"slider-2-slide-4-layer-1\" \n\t\t\t\t\t\t\t\tdata-type=\"text\"\n\t\t\t\t\t\t\t\tdata-color=\"#000000\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"x:l,l,l,c;xo:20px,15px,0,15px;y:b,b,b,m;yo:40px,0,0,0;\"\n\t\t\t\t\t\t\t\tdata-text=\"w:normal;s:19,19,18,18;l:24;\"\n\t\t\t\t\t\t\t\tdata-frame_0=\"y:-50;\"\n\t\t\t\t\t\t\t\tdata-frame_1=\"sp:1200;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;st:w;sR:7800;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:9;font-family:'Roboto';\"\n\t\t\t\t\t\t\t>Give a contemporary spin on communication, hardware and software support. <br \/>\nThink solutions, find the path. \n\t\t\t\t\t\t\t<\/rs-layer><!--\n\n\t\t\t\t\t\t\t--><a\n\t\t\t\t\t\t\t\tid=\"slider-2-slide-4-layer-2\" \n\t\t\t\t\t\t\t\tclass=\"rs-layer rev-btn\"\n\t\t\t\t\t\t\t\thref=\"https:\/\/el3.thembaydev.com\/maia\/shop\/\" target=\"_self\"\n\t\t\t\t\t\t\t\tdata-type=\"button\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"x:r;xo:40px,0,0,0;y:b;yo:20px,0,0,0;\"\n\t\t\t\t\t\t\t\tdata-text=\"w:normal;s:13;l:20;ls:3;fw:500;a:center;\"\n\t\t\t\t\t\t\t\tdata-dim=\"minh:0,none,none,none;\"\n\t\t\t\t\t\t\t\tdata-padding=\"t:14;r:32;b:14;l:32;\"\n\t\t\t\t\t\t\t\tdata-frame_0=\"y:50;\"\n\t\t\t\t\t\t\t\tdata-frame_1=\"x:-7px;y:-24px;sp:1300;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;st:w;sR:7700;\"\n\t\t\t\t\t\t\t\tdata-frame_hover=\"c:#000;bgc:#4d95a8;bor:0px,0px,0px,0px;bri:100%;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:11;background-color:#006882;font-family:'Jost';text-transform:uppercase;\"\n\t\t\t\t\t\t\t>Learn more \n\t\t\t\t\t\t\t<\/a><!--\n\n\t\t\t\t\t\t\t--><rs-layer\n\t\t\t\t\t\t\t\tid=\"slider-2-slide-4-layer-3\" \n\t\t\t\t\t\t\t\tdata-type=\"shape\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"yo:-20px;\"\n\t\t\t\t\t\t\t\tdata-text=\"w:normal;\"\n\t\t\t\t\t\t\t\tdata-dim=\"w:1432px;h:859px;\"\n\t\t\t\t\t\t\t\tdata-frame_1=\"x:1px;y:1px;sp:1500;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;st:w;sR:7500;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:8;background-color:rgba(255,255,255,0.57);\"\n\t\t\t\t\t\t\t> \n\t\t\t\t\t\t\t<\/rs-layer><!--\n-->\t\t\t\t\t\t<\/rs-slide>\n\t\t\t\t\t\t<rs-slide style=\"position: absolute;\" data-key=\"rs-5\" data-title=\"Slide\" data-thumb=\"\/\/www.p448.it\/helpdesk\/wp-content\/uploads\/2022\/08\/logistics-concept-chart-with-keywords-and-icons-50x100.jpg\" data-anim=\"adpr:true;e:slidingoverlay;ms:1500ms;\" data-in=\"o:1;y:100%;\" data-out=\"a:false;\" data-p1=\"02 \" data-p2=\"\/03\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"\/\/www.p448.it\/helpdesk\/wp-content\/plugins\/revslider\/public\/assets\/assets\/dummy.png\" alt=\"\" title=\"logistics-concept-chart-with-keywords-and-icons\" width=\"1752\" height=\"624\" class=\"rev-slidebg tp-rs-img rs-lazyload\" data-lazyload=\"\/\/www.p448.it\/helpdesk\/wp-content\/uploads\/2022\/08\/logistics-concept-chart-with-keywords-and-icons.jpg\" data-bg=\"p:right center;f:contain;\" data-no-retina>\n<!--\n\t\t\t\t\t\t\t--><rs-layer\n\t\t\t\t\t\t\t\tid=\"slider-2-slide-5-layer-0\" \n\t\t\t\t\t\t\t\tdata-type=\"text\"\n\t\t\t\t\t\t\t\tdata-color=\"#191919\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"xo:20px,15px,15px,15px;yo:20px,97px,90px,62px;\"\n\t\t\t\t\t\t\t\tdata-text=\"w:normal;s:59,59,60,40;l:59,59,70,50;fw:700,400,400,400;\"\n\t\t\t\t\t\t\t\tdata-dim=\"w:auto,auto,auto,358px;\"\n\t\t\t\t\t\t\t\tdata-frame_0=\"y:-49px;\"\n\t\t\t\t\t\t\t\tdata-frame_1=\"sp:1000;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;st:w;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:9;font-family:'Roboto Condensed';\"\n\t\t\t\t\t\t\t>P448<sup><span style=\"font-size:0.4em\"><i class=\"fa-registered\"><\/i><\/span><\/sup> delivery <br \/>\ninformation \n\t\t\t\t\t\t\t<\/rs-layer><!--\n\n\t\t\t\t\t\t\t--><rs-layer\n\t\t\t\t\t\t\t\tid=\"slider-2-slide-5-layer-1\" \n\t\t\t\t\t\t\t\tdata-type=\"text\"\n\t\t\t\t\t\t\t\tdata-color=\"#191919\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"xo:20px,15px,15px,15px;y:m;yo:20px,266px,254px,175px;\"\n\t\t\t\t\t\t\t\tdata-text=\"w:normal;s:19;l:24,24,24,34;\"\n\t\t\t\t\t\t\t\tdata-frame_0=\"y:-50;\"\n\t\t\t\t\t\t\t\tdata-frame_1=\"sp:1200;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;st:w;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:8;font-family:'Roboto';\"\n\t\t\t\t\t\t\t>Submit your request <br \/>\nand get support about<br \/>\nwarehouse management. \n\t\t\t\t\t\t\t<\/rs-layer><!--\n\n\t\t\t\t\t\t\t--><a\n\t\t\t\t\t\t\t\tid=\"slider-2-slide-5-layer-2\" \n\t\t\t\t\t\t\t\tclass=\"rs-layer rev-btn\"\n\t\t\t\t\t\t\t\thref=\"https:\/\/el3.thembaydev.com\/maia\/shop\/\" target=\"_self\"\n\t\t\t\t\t\t\t\tdata-type=\"button\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"xo:20px,15px,15px,15px;y:b;yo:40px,373px,357px,272px;\"\n\t\t\t\t\t\t\t\tdata-text=\"w:normal;s:13;l:20;ls:3px;fw:500;a:center;\"\n\t\t\t\t\t\t\t\tdata-dim=\"minh:0px,none,none,none;\"\n\t\t\t\t\t\t\t\tdata-padding=\"t:14;r:32;b:14;l:32;\"\n\t\t\t\t\t\t\t\tdata-frame_0=\"y:50;\"\n\t\t\t\t\t\t\t\tdata-frame_1=\"sp:1300;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;st:w;\"\n\t\t\t\t\t\t\t\tdata-frame_hover=\"c:#000;bgc:#4d95a8;bor:0px,0px,0px,0px;bri:100%;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:10;background-color:#006882;font-family:'Jost';text-transform:uppercase;\"\n\t\t\t\t\t\t\t>Learn more \n\t\t\t\t\t\t\t<\/a><!--\n-->\t\t\t\t\t\t<\/rs-slide>\n\t\t\t\t\t\t<rs-slide style=\"position: absolute;\" data-key=\"rs-6\" data-title=\"Slide\" data-thumb=\"\/\/www.p448.it\/helpdesk\/wp-content\/uploads\/2022\/08\/customer-support-50x100.jpg\" data-anim=\"adpr:true;e:slidingoverlay;ms:1500ms;\" data-in=\"o:1;x:100%;\" data-out=\"a:false;\" data-p1=\"03 \" data-p2=\"\/03\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"\/\/www.p448.it\/helpdesk\/wp-content\/plugins\/revslider\/public\/assets\/assets\/dummy.png\" alt=\"\" title=\"customer-support\" width=\"1752\" height=\"624\" class=\"rev-slidebg tp-rs-img rs-lazyload\" data-lazyload=\"\/\/www.p448.it\/helpdesk\/wp-content\/uploads\/2022\/08\/customer-support.jpg\" data-bg=\"p:right center;f:contain;\" data-no-retina>\n<!--\n\t\t\t\t\t\t\t--><rs-layer\n\t\t\t\t\t\t\t\tid=\"slider-2-slide-6-layer-0\" \n\t\t\t\t\t\t\t\tdata-type=\"text\"\n\t\t\t\t\t\t\t\tdata-color=\"#000000\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"xo:20px,15px,15px,15px;y:b;yo:40px,97px,90px,62px;\"\n\t\t\t\t\t\t\t\tdata-text=\"w:normal;s:59,59,60,40;l:59,59,70,50;fw:700,400,400,400;\"\n\t\t\t\t\t\t\t\tdata-dim=\"w:auto,auto,auto,358px;\"\n\t\t\t\t\t\t\t\tdata-frame_0=\"y:-49px;\"\n\t\t\t\t\t\t\t\tdata-frame_1=\"sp:1000;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;st:w;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:9;font-family:'Roboto Condensed';\"\n\t\t\t\t\t\t\t>P448<sup><span style=\"font-size:0.4em\"><i class=\"fa-registered\"><\/i><\/span><\/sup> FAQ,<br \/>\nprivacy and policies \n\t\t\t\t\t\t\t<\/rs-layer><!--\n\n\t\t\t\t\t\t\t--><rs-layer\n\t\t\t\t\t\t\t\tid=\"slider-2-slide-6-layer-1\" \n\t\t\t\t\t\t\t\tdata-type=\"text\"\n\t\t\t\t\t\t\t\tdata-color=\"#191919\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"xo:20px,15px,15px,15px;y:m;yo:-20px,266px,254px,175px;\"\n\t\t\t\t\t\t\t\tdata-text=\"w:normal;s:19;l:24,24,24,34;\"\n\t\t\t\t\t\t\t\tdata-frame_0=\"y:-50;\"\n\t\t\t\t\t\t\t\tdata-frame_1=\"sp:1200;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;st:w;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:8;font-family:'Roboto';\"\n\t\t\t\t\t\t\t>Read P448 FAQ, download privacy policies<br \/>\nand submit your support ticket. \n\t\t\t\t\t\t\t<\/rs-layer><!--\n\n\t\t\t\t\t\t\t--><a\n\t\t\t\t\t\t\t\tid=\"slider-2-slide-6-layer-2\" \n\t\t\t\t\t\t\t\tclass=\"rs-layer rev-btn\"\n\t\t\t\t\t\t\t\thref=\"https:\/\/el3.thembaydev.com\/maia\/shop\/\" target=\"_self\"\n\t\t\t\t\t\t\t\tdata-type=\"button\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"x:r;xo:20px,15px,15px,15px;y:b;yo:40px,373px,357px,272px;\"\n\t\t\t\t\t\t\t\tdata-text=\"w:normal;s:13;l:20;ls:3px;fw:500;a:center;\"\n\t\t\t\t\t\t\t\tdata-dim=\"minh:0px,none,none,none;\"\n\t\t\t\t\t\t\t\tdata-padding=\"t:14;r:32;b:14;l:32;\"\n\t\t\t\t\t\t\t\tdata-frame_0=\"y:50;\"\n\t\t\t\t\t\t\t\tdata-frame_1=\"sp:1300;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;st:w;\"\n\t\t\t\t\t\t\t\tdata-frame_hover=\"c:#000;bgc:#4d95a8;bor:0px,0px,0px,0px;bri:100%;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:10;background-color:#006882;font-family:'Jost';text-transform:uppercase;\"\n\t\t\t\t\t\t\t>Learn more \n\t\t\t\t\t\t\t<\/a><!--\n-->\t\t\t\t\t\t<\/rs-slide>\n\t\t\t\t\t<\/rs-slides>\n\t\t\t\t<\/rs-module>\n\t\t\t\t<script>\n\t\t\t\t\tsetREVStartSize({c: 'rev_slider_2_1',rl:[1240,1024,778,480],el:[380,380,200,200],gw:[1430,1024,778,480],gh:[380,380,200,200],type:'standard',justify:'',layout:'fullwidth',mh:\"0\"});if (window.RS_MODULES!==undefined && window.RS_MODULES.modules!==undefined && window.RS_MODULES.modules[\"revslider21\"]!==undefined) {window.RS_MODULES.modules[\"revslider21\"].once = false;window.revapi2 = undefined;if (window.RS_MODULES.checkMinimal!==undefined) window.RS_MODULES.checkMinimal()}\n\t\t\t\t<\/script>\n\t\t\t<\/rs-module-wrap>\n\t\t\t<!-- END REVOLUTION SLIDER -->\n\n\t\t\t<div id=\"wpsc-container\" style=\"display:none;\">\n\t\t\t\t<div class=\"wpsc-shortcode-container\" style=\"border: none !important;\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"wpsc-body\"><\/div>\n\t\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"wpsc-page-snippets\" style=\"display: none;\">\n\t\t\t\t<div class=\"wpsc-editor-attachment upload-waiting\">\n\t\t\t\t\t<div class=\"attachment-label\"><\/div>\n\t\t\t\t\t<div class=\"attachment-remove\" onclick=\"wpsc_remove_attachment(this)\">\n\t\t\t\t\t<svg aria-hidden=\"true\" class=\"svg-inline--fa fa-times fa-w-11\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 352 512\"><path fill=\"currentColor\" d=\"M242.72 256l100.07-100.07c12.28-12.28 12.28-32.19 0-44.48l-22.24-22.24c-12.28-12.28-32.19-12.28-44.48 0L176 189.28 75.93 89.21c-12.28-12.28-32.19-12.28-44.48 0L9.21 111.45c-12.28 12.28-12.28 32.19 0 44.48L109.28 256 9.21 356.07c-12.28 12.28-12.28 32.19 0 44.48l22.24 22.24c12.28 12.28 32.2 12.28 44.48 0L176 322.72l100.07 100.07c12.28 12.28 32.2 12.28 44.48 0l22.24-22.24c12.28-12.28 12.28-32.19 0-44.48L242.72 256z\"><\/path><\/svg>\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"attachment-waiting\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t<script type=\"text\/javascript\">\n\t\t\t\t\/**\n\t\t\t\t * Get create ticket form\n\t\t\t\t *\/\n\t\t\t\tfunction wpsc_get_ticket_form() {\n\n\t\t\t\t\tif (wpsc_is_description_text()) {\n\t\t\t\t\t\tif ( confirm(supportcandy.translations.warning_message)) {\n\t\t\t\t\t\t\tcurrent_ticket = jQuery('#wpsc-current-ticket').val();\n\t\t\t\t\t\t\twpsc_clear_saved_draft_reply( current_ticket );\n\t\t\t\t\t\t}else{\n\t\t\t\t\t\t\treturn;\n\t\t\t\t\t\t}\n\t\t\t\t\t}\n\n\t\t\t\t\tjQuery('.wpsc-body').html(supportcandy.loader_html);\n\n\t\t\t\t\tif (supportcandy.is_reload != 1) {\n\t\t\t\t\t\twpsc_scroll_top();\n\t\t\t\t\t} else { supportcandy.is_reload = 0 }\n\n\t\t\t\t\tvar url = new URL(window.location.href);\n\t\t\t\t\tvar search_params = url.searchParams;\n\n\t\t\t\t\tvar data = {\n\t\t\t\t\t\taction: 'wpsc_get_ticket_form',\n\t\t\t\t\t\t_ajax_nonce: supportcandy.nonce\n\t\t\t\t\t};\n\t\t\t\t\tsearch_params.forEach(function(value, key) {\n\t\t\t\t\t\tdata[key] = value;\n\t\t\t\t\t});\n\t\t\t\t\tjQuery.post(supportcandy.ajax_url, data, function (response) {\n\t\t\t\t\t\tjQuery('.wpsc-body').html(response);\n\t\t\t\t\t\twpsc_reset_responsive_style();\n\t\t\t\t\t});\n\t\t\t\t}\n\n\t\t\t\t\/**\n\t\t\t\t * Get individual ticket\n\t\t\t\t *\/\n\t\t\t\tfunction wpsc_get_individual_ticket(id) {\n\n\t\t\t\t\tjQuery('.wpsc-tickets-nav, .wpsc-humbargar-menu-item').removeClass('active');\n\t\t\t\t\tjQuery('.wpsc-tickets-nav.ticket-list, .wpsc-humbargar-menu-item.ticket-list').addClass('active');\n\t\t\t\t\tjQuery('.wpsc-humbargar-title').html(supportcandy.humbargar_titles.ticket_list);\n\n\t\t\t\t\t\/\/ set url\n\t\t\t\t\tvar url = new URL(window.location.href);\n\t\t\t\t\tvar search_params = url.searchParams;\n\t\t\t\t\tsearch_params.set('wpsc-section', 'ticket-list');\n\t\t\t\t\tsearch_params.set('ticket-id', id);\n\t\t\t\t\turl.search = search_params.toString();\n\t\t\t\t\twindow.history.replaceState({}, null, url.toString());\n\n\t\t\t\t\tjQuery('.wpsc-body').html(supportcandy.loader_html);\n\n\t\t\t\t\t\/\/ set flag to differenciate between ticket list and individual ticket\n\t\t\t\t\tsupportcandy.ticketListIsIndividual = true;\n\n\t\t\t\t\tvar data = {\n\t\t\t\t\t\taction: 'wpsc_get_individual_ticket',\n\t\t\t\t\t\tticket_id: id,\n\t\t\t\t\t};\n\t\t\t\t\tsearch_params.forEach(function(value, key) {\n\t\t\t\t\t\tdata[key] = value;\n\t\t\t\t\t});\n\t\t\t\t\tjQuery.post(supportcandy.ajax_url, data, function (response) 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